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Security
 
The Sainte- Justine University Hospital Center (Sainte-Justine UHC) adhere to very strict and rigorous security standards. Every precaution has been taken to ensure that information concerning you and transmitted to us whenever you use secured areas of the www. chu-sainte-justine.org site, such as transactional services and online application forms, is protected against error, loss or unauthorized access. Despite these precautions, you must implement the personal security measures recommended on this site in order to maintain optimal protection when you surf the site or any other Internet site.

Online transactional services

The rules governing our online transactional services reflect the highest standards of the banking industry and comply with the Act respecting access to documents held by public bodies ant the protection of personal information.

Click here for more details on the protection of personal information on www.chu-sainte-justine.org

All transactions conducted as part of our online transactional services are encrypted during secure-environment sessions to protect the confidentiality of data exchanged between the Sainte-Justine UHC mainframe and the browser used with your computer. That's why our online transactional services are only accessible if you use the most recent versions of Netscape and Microsoft Explorer that support the SSL2, 128-bit protocol. SSL is an acronym that refers to Secure Sockets Layer, the protocol that permits authentication and data encryption between a Web server and browser. It provides a secure channel for the exchange of data that can only be decoded by authorized persons.

Firewall

Access to www.chu-sainte-justine.org is controlled by a firewall. A firewall is a security mechanism that filters attempts to access an Internet in order to head off any unauthorized attempts or intrusions.

Online applications

Once completed, the online forms you submit are stored on the UHC server. This means the forms are secure and no data they contain can be intercepted by a third party.

Moreover, when your request concern a specific department, your applications are forwarded by means of a secured link to the said department. As a result, no data they contain can be intercepted by a third party.

e-mail

The messages you send via e-mail through the Web site www.chu-sainte-justine.org, are not, generally speaking, secured during transmission. It is therefore important not to include any personal or confidential information in such messages. The Sainte-Justine UHC cannot be held liable for any damages resulting from the interception, loss or modification of any e-mail message you send using the Web site.

Specific security precautions when using services accessible with a password

Passwords

  • The first time you use the service, choose a password to replace the one you were assigned initially. You will therefore be the only one to know this password.
  • Select a password that is easy to remember. The password must comprise between 6 and 12 characters, including at least one letter and one number.
  • Avoid sequences that are too obvious (e.g., 1,2,3) or passwords based on personal data. And never use part of your credit card PIN number or your date of birth.
  • Never disclose your password to anyone else.
  • Don't save your password in your computer's memory.
  • Don't write your password down on a piece of paper.
  • Finally, to ensure maximum security, change your password on a regular basis.

Terminating a session

It is important to terminate your session once you've finished using the section of the Web site www.chu-sainte-justine.org witch is protected by a password, or , whenever you must momentarily step away from your computer workstation, or else when you leave your wireless device unattended.

To end a session securely, you must click on Log off, clear your cache memory and close your browser.

This security procedure is particularly important if the PC from which you conduct your transactions is shared with other users.

1. Log off

We recommend you terminate your session by clicking the Log off button that is located in the upper right corner of the screen. In addition to this operation, you must also respond to a second prompt, confirming your intention to log off.

2. Clear cache memory

Cache memory is a temporary memory in your PC or wireless device used to locally store information that you accessed during a session. When you need to retrieve this information, your computer or wireless device gets it from the cache memory rather than from main memory where it was originally stored. Cache memory thus speeds up the retrieval and display time for information you consult while browsing.

At the end of your session, you could therefore have personal data in your PC or wireless device cache memory. To protect the confidentiality of such information, make sure that you clear the cache memory at the end of each session.

How to clear your computer's cache memory

If using Netscape Navigator 4.x:

  • In the Edit menu, click on Preferences;
  • Double-click on Advanced to display sub-categories.
  • Select Cache;
  • Click on Clear Memory Cache, then on OK to locally delete files from your memory cache.
  • Click on Clear Disk Cache, then on OK to delete files in your disk cache memory.
  • Click on OK to go back to the browser.

If using Microsoft Internet Explorer 4.x:

  • In the Tools menu, click on Internet Options.
  • Click on the General tab.
  • In the Internet Temporary Files section, click on the Delete Files button.
  • Click on OK to return to the browser.

If using Microsoft Internet Explorer 5.x:

  • In the Tools menu, click on Internet Options.
  • Click on the General tab.
  • In the Temporary Internet Files section, click on the Delete Files button.
  • Click on OK to go back to the browser.

If using Microsoft Internet Explorer 5.1.x for Mac OS 8.1 to 9.x:

  • In the Edit menu, click on Preferences.
  • Double-click on Web Browser to display the sub-categories.
  • Select Advanced.
  • Click Empty Now.
  • Click on OK to return to the browser.

If using Microsoft Internet Explorer 5.2.x for Mac OS X:

  • In the Explorer menu, click on Preferences.
  • Double-click on Web Browser to display the sub-categories.
  • Select Advanced.
  • Click Empty Now.
  • Click on OK to return to the browser.

3. Close the browser.

Closing the browser is the simplest and most secure way of terminating your session as it deletes stored information, which ensures that your data cannot be accessed.

 
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